> Source: [sk184652](https://support.checkpoint.com/results/sk/sk184652)

# sk184652 - Identity Awareness enforcement issues in Scalable Platforms (Maestro and Chassis)

| Property | Value |
|----------|-------|
| Solution ID | sk184652 |
| Date Created | 2026-02-12 |
| Last Modified | 2026-03-13 |
| Technical Level | Advanced |
| Products | Security Gateway, Scalable Platforms |
| Versions | R82.10, R82, R81.20, R81.10 (EOS), R82.10, R82, R81.20, R81.10 (EOS) |

## Symptoms

- * Users cannot authenticate or access internal resources.

* Access Role enforcement fails.

* Data Center object-based policies do not match expected results.

## Cause

The issue is caused by the configuration of Identity Data Collectors (IDCs) in the Security Gateway object. Specifically:  

* A network object group was used instead of individual host objects in the IDC settings.
* This configuration caused non-SMO Security Group Members (SGMs) to establish IDC connections, resulting in:
  * Kernel table misalignment
  * Policy Decision Point (PDP) table inconsistencies

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
