> Source: [sk184629](https://support.checkpoint.com/results/sk/sk184629)

# sk184629 - CPView displays aggregated logging rate of 0 at Multi-Domain Security Management Server level despite active logging on Multi-Domain Log Servers

| Property | Value |
|----------|-------|
| Solution ID | sk184629 |
| Date Created | 2026-02-06 |
| Last Modified | 2026-02-10 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * The CPView utility on the Multi-Domain Log Server at the Multi-Domain Security Management Server level displays an aggregated log rate of 0.
* All Multi-Domain Log Server processes are up and running.
* Restarting services on the Multi-Domain Log Server does not resolve the issue.

## Cause

The Secure Internal Communication (SIC) trust was not established between the Multi-Domain Security Management Server (MDS) and a Customer Log Module (CLM) on the problematic Multi-Domain Log Server.   

The CPView process at the MDS level aggregates logging data from all CLMs. If SIC is not established with a CLM, the aggregation process fails silently. This results in a log rate of 0.

## Solution

This solution requires authentication. Please log in to view the full solution.

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