> Source: [sk184627](https://support.checkpoint.com/results/sk/sk184627)

# sk184627 - Email Notifications Sent for Successful Scheduled-Backups Despite "Fail Only" Setting in Gaia OS

| Property | Value |
|----------|-------|
| Solution ID | sk184627 |
| Date Created | 2026-02-03 |
| Last Modified | 2026-11-12 |
| Technical Level | General |
| Products | Security Gateway, Security Management Server |
| Versions | R82.10, R82 |
| OS | Gaia |

## Symptoms

- * Administrators receive email notifications for each successful scheduled-backup on Gaia operating system after enabling notifications on the device.
* The backup notification level is configured to **Send notification if a scheduled-backup is failing**, but notifications are still sent for successful backups.
* Notification email states:  
  *Gaia's scheduled-backup has succeeded.*

## Cause

A problem in the scheduled-backup notification logic in the Gaia operating system caused the system to send email notifications for both successful and failed backups, regardless of the configured notification level.  
As a result, the system does not honor the **Send notification if a scheduled-backup is failing** setting, causing unnecessary notifications for successful backups.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R82.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82.10/Default.htm) starting from Take 52
* [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 132

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

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