> Source: [sk184622](https://support.checkpoint.com/results/sk/sk184622)

# sk184622 - "Failed to send logs for X minutes" warning for a Check Point Firewall object in SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk184622 |
| Date Created | 2026-09-01 |
| Last Modified | 2026-09-02 |
| Technical Level | General |
| Products | Check Point Firewall, Logging & Status |

## Symptoms

- "`Failed to send logs for X minutes`" warning for a Check Point Firewall object appears in SmartConsole in these places:

* **Gateways \& Servers** view \> in the top panel, click the Check Point Firewall object \> in the bottom panel, click the **Alerts** tab.

  Example:

  ![SmartConsole - Security Gateway object - Alerts tab](https://static.checkpoint.com/apps/sk/1000091/b29578ef-a76e-4087-8813-b72a7b5af348.png)
* **Gateways \& Servers** view \> in the top panel, click the Check Point Firewall object \> in the bottom panel, click the **Summary** tab \> click the link **Device \& License Information** \> in the left panel, click **Device Status** \> in the right panel, refer to the section **Logging**.

  Example:

  ![SmartConsole - Security Gateway object - Device Status - Logging](https://static.checkpoint.com/apps/sk/1000091/ad444f60-3300-42a9-9d17-0eff48c99415.png)

Example message:

`Error: Failed to send logs for 26 minutes. Reason: refer to sk184622. Failed logs will be attempted to be sent at the next occurrence of the following schedule: every day at 00:00 (IDT)`

## Cause

This message means that the Check Point Firewall has been unable to send logs to the configured Log Server for the displayed number of minutes.

During this time, the logs are written locally to the disk on the Check Point Firewall. The locally stored logs will be forwarded to the configured Log Server according to the configured Log Forwarding schedule.

## Solution

Check the reason that appears in the warning message:

|       Reason       |                                                                                                                                                Next Steps                                                                                                                                                |
|--------------------|----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| `high log rate`    | Configure Log Distribution for the Security Gateway. Refer to the [R82.20 Logging and Monitoring Administration Guide \> Getting Started \> Understanding Logging](https://sc1.checkpoint.com/documents/R82.20/WebAdminGuides/EN/CP_R82.20_LoggingAndMonitoring_AdminGuide/cshelp.html?contextId=ID002). |
| `refer to sk18462` | 1. Collect the required information as described in [sk127072](https://support.checkpoint.com/results/sk/sk127072). 2. Open a service request with [Check Point Support](https://www.checkpoint.com/support-services/contact-support/) and attach the collected information.                             |

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