> Source: [sk184594](https://support.checkpoint.com/results/sk/sk184594)

# sk184594 - After a non-local user runs Ansible, other open sessions for that user fail with: "CLINFR0819 User: <USERNAME> denied access via CLI" error

| Property | Value |
|----------|-------|
| Solution ID | sk184594 |
| Date Created | 2026-02-06 |
| Last Modified | 2026-03-26 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82, R81.20, R81.10 (EOS) |

## Symptoms

- After a non-local user runs Ansible, other open sessions for that user fail with: `"CLINFR0819 User: <USERNAME> denied access via CLI"` error.  

`[Expert@GW:0]# clish`  
`CLINFR0819 User: <USERNAME> denied access via CLI`

## Cause

When the Ansible session closes, the Gaia API cleanup code deletes all user bindings from the volatile database. This breaks other active sessions (SSH/API) for the same user because they lose authentication data needed for access.  

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## Solution

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