> Source: [sk184585](https://support.checkpoint.com/results/sk/sk184585)

# sk184585 - Concurrent policy installation causes high CPU usage in VSX environments

| Property | Value |
|----------|-------|
| Solution ID | sk184585 |
| Date Created | 2026-02-13 |
| Last Modified | 2026-09-10 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * During concurrent accelerated OR non-accelerated policy installation, a rare race condition may occur on VSX systems resulting in high CPU utilization.

* The following log error message may appear in `$FWDIR/log/fwk.elg`:  

  `
  FW-1 (light_commit_api_stat_cb): Hardware accelerator 0 failed to initialize -
  cphwd_api_init() failed (general_error)`

* OR the following for NON-accelerated policy installation:  
  `
  FW-1 (commit_api_stat_cb): Hardware accelerator 0 failed to initialize - cphwd_api_init(
  `
* In many cases, the problem is resolved after performing a second policy push.

## Cause

A code limitation in the SecureXL commit process in multiple VSX environments.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R82.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82.10/Default.htm) starting from Take 44
* [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 126
* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 166

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

---

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