> Source: [sk184569](https://support.checkpoint.com/results/sk/sk184569)

# sk184569 - Maestro Hyperscale Orchestrator WebUI displays all ports as inactive after upgrading to R82 Take 44

| Property | Value |
|----------|-------|
| Solution ID | sk184569 |
| Date Created | 2026-02-02 |
| Last Modified | 2026-02-11 |
| Technical Level | Advanced |
| Products | Scalable Platforms |
| Versions | R82 |
| OS | Gaia |
| Platform | Maestro Orchestrator |

## Symptoms

- After upgrading Maestro Hyperscale Orchestrators (MHOs) to R82 Jumbo Hotfix Accumulator (JHF) Take 44:

* The WebUI displays all ports as inactive.
* The command `orch_stat -p` shows the correct port status.  
  Note - The `orch_stat -p` command shows port data on MHOs.

## Cause

A software condition in R82 JHF Take 44 causes the gaia_api service, which provides data to the WebUI, to stop refreshing port status information.

As a result, the WebUI incorrectly displays all ports as inactive, even though the underlying system state and CLI tools report the correct port status.

## Solution

This solution requires authentication. Please log in to view the full solution.

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