> Source: [sk184512](https://support.checkpoint.com/results/sk/sk184512)

# sk184512 - The "show backup-scheduled" output is missing the notification level

| Property | Value |
|----------|-------|
| Solution ID | sk184512 |
| Date Created | 2026-02-03 |
| Last Modified | 2026-06-10 |
| Technical Level | General |
| Products | Security Gateway, Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20 |
| OS | Gaia |
| Platform | 6000 |

## Symptoms

- * The "`show backup-scheduled`" command does not display the configured notification level for scheduled backups.
* The notification level setting is visible in the System Database (for example, when using "`grep backup-scheduled /config/active`"), but not in the Clish output.

## Cause

Memory corruption causes data to be overwritten.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.  
For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member / Security Group involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

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