> Source: [sk184466](https://support.checkpoint.com/results/sk/sk184466)

# sk184466 - The Web User Interface (WebUI) is extremely slow and Security Logs do not load

| Property | Value |
|----------|-------|
| Solution ID | sk184466 |
| Date Created | 2025-12-21 |
| Last Modified | 2026-02-10 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |
| Platform | 1800 |

## Symptoms

- * WebUI is slow and access policy rules do not load. 
  Users are unable to view or add access rules.

* Security Logs do not load in the WebUI.

## Cause

The internal database of the Quantum Spark Appliance regarding IoT protection objects and domain groups is corrupted, which affects WebUI loading policies and logs.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content