> Source: [sk184451](https://support.checkpoint.com/results/sk/sk184451)

# sk184451 - Unable to browse Internet after outbound HTTPS Inspection certificate renewal on Security Gateways before PBES2 Support

| Property | Value |
|----------|-------|
| Solution ID | sk184451 |
| Date Created | 2026-01-07 |
| Last Modified | 2026-01-21 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- * After renewing and importing a new outbound HTTPS Inspection certificate, users behind affected Security Gateways cannot browse the internet. All HTTP and HTTPS traffic times out.
* No SSL or certificate errors appear in SmartConsole.
* Continuous errors appear in *$FWDIR/log/wstlsd.elg* , including failures to load the outbound CA certificate key material (PKCS12).  
  `
  wstls_get_certkey_of_CA: fwPKCS12_2KeyHolder failed: Unexpected digest len 32`  
  `
  wstls_set_ssl_inspection_outbound_params_info: Loading CA_certKey failed.`  
  `
  wstls_init_outbound_cptls_params: Failed setting outbound SSL configuration on cptls_params`  
  `
  wstls_reload_outbound_https_params: init outbound params failed`  
  `
  wstls_reload_outbound_https_params() failed.`  
  `
  wstls_reconf: wstls_reload() failed`  
  `
  wstlsd_reconf_handler: wstls_reconf() failed`  

* The WSTLSD process is unstable and repeatedly restarts.

## Cause

The renewed HTTPS Inspection certificate used PBES2 encryption which is not supported. This caused the WSTLSD process to fail loading the certificate.

## Solution

This solution requires authentication. Please log in to view the full solution.

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