> Source: [sk184435](https://support.checkpoint.com/results/sk/sk184435)

# sk184435 - "Policy installation failed on gateway. If the problem persists contact Check Point support (Error code: 0-3-2000172-1)" error during policy installation

| Property | Value |
|----------|-------|
| Solution ID | sk184435 |
| Date Created | 2025-12-21 |
| Last Modified | 2026-08-10 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R82.10, R82, R81.20, R81.10 (EOS), R82.10, R82, R81.20, R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- "*Policy installation failed on gateway. If the problem persists contact Check Point support (Error code: 0-3-2000172-1)*" error during policy installation.

## Cause

A corrupted IPS package on the Security Gateway.

## Solution

This solution requires authentication. Please log in to view the full solution.

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