> Source: [sk184376](https://support.checkpoint.com/results/sk/sk184376)

# sk184376 - No syslog or alert for power supply unit failure on Quantum Security Gateways and Maestro 

| Property | Value |
|----------|-------|
| Solution ID | sk184376 |
| Date Created | 2025-11-27 |
| Last Modified | 2025-12-10 |
| Technical Level | Advanced |
| Products | Security Gateway, Scalable Platforms |
| Versions | R82.10, R82, R81.20, R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * The system does not generate syslog messages, alerts, or skyline notifications, when a power supply unit (PSU) fails or loses power on Quantum Security Gateways (models 16200, 26000) and Maestro platforms.

* Searches for "power" or "PSU" in the */var/log/messages* folder and on the syslog server do not return relevant results.

* Power outage tests do not trigger any PSU-related log events.

* There are no SNMP traps related to PSU failure in the environment.

## Cause

Gaia and Maestro platforms do not natively generate logs or syslog events for PSU failure or power-loss events.

## Solution

This solution requires authentication. Please log in to view the full solution.

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