> Source: [sk184362](https://support.checkpoint.com/results/sk/sk184362)

# sk184362 - Duplicate monthly report sent by Spark Firewall appliance (R81.10.X)

| Property | Value |
|----------|-------|
| Solution ID | sk184362 |
| Date Created | 2025-11-25 |
| Last Modified | 2026-05-03 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |

## Symptoms

- * The gateway sent a second monthly report 15 minutes after the first scheduled report.

* No manual changes were made to the report schedule.

* System logs show that the `sfwd` and `wsdnsd` processes restarted before the duplicate report.

## Cause

There may be an issue with the NTP protocol which synchronizes the clocks of computers and devices across a network to a common, accurate time source and mitigates the effects of variable network latency. The resulting "clock skew" combined with process restarts caused the retry mechanism to resent the report.

## Solution

This solution requires authentication. Please log in to view the full solution.

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