> Source: [sk184360](https://support.checkpoint.com/results/sk/sk184360)

# sk184360 - Gaia Clish command "show port ethX xcvr_detail" on a Maestro Orchestrator shows incorrect Rx power and SFP details

| Property | Value |
|----------|-------|
| Solution ID | sk184360 |
| Date Created | 2025-11-27 |
| Last Modified | 2025-12-08 |
| Technical Level | Advanced |
| Products | Scalable Platforms |
| Versions | R82.10, R82, R81.20, R81.10 (EOS) |
| OS | Gaia |
| Platform | Maestro Orchestrator |

## Symptoms

- * The Gaia Clish command "`show port eth<X> xcvr_detail`" on a Maestro Orchestrator shows incorrect SFP serial numbers and link information.

* On all disconnected Quantum Maestro Orchestrators, the system consistently reports the Rx (received) power that is significantly lower than expected and lower than on other ports.

* The command shows information for a different port (the adjacent port number).

  For example, the command "`show port eth11 xcvr_detail`" shows information for the port "`eth12`".
* Packet counters continue to increase on the queried port, indicating that traffic is flowing normally.

## Cause

The "`show port eth<X> xcvr_detail`" command is not supported on Quantum Maestro Orchestrator ports.

This command would return incorrect and misleading output, such as:

* Shows incorrect SFP serial numbers
* Shows incorrect Rx power
* Shows information about a different port

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
