> Source: [sk184341](https://support.checkpoint.com/results/sk/sk184341)

# sk184341 - Bash shell does not work for Radius user on Spark appliance

| Property | Value |
|----------|-------|
| Solution ID | sk184341 |
| Date Created | 2025-11-18 |
| Last Modified | 2025-11-19 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R82.00.X, R81.10.X |

## Symptoms

- When a Radius user tries to log in with SSH to a Spark appliance, it shows the error: `"Default shell for Super Administrators. To enable this feature, contact Check Point Support."`

## Solution

This solution requires authentication. Please log in to view the full solution.

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