> Source: [sk184294](https://support.checkpoint.com/results/sk/sk184294)

# sk184294 - Network traffic fails when HTTPS inspection is enabled on Non-Standard ports in R81.20 and higher versions

| Property | Value |
|----------|-------|
| Solution ID | sk184294 |
| Date Created | 2025-11-06 |
| Last Modified | 2026-07-23 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- After upgrade to R81.20 or R82, HTTPS inspection causes connections to fail when using a custom service with a non-standard HTTPS port (for example TCP/9400), and the custom service object is configured with "Protocol: None".

## Cause

An issue in the HTTPS parser.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R82.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82.10/Default.htm) starting from Take 36
* [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 118
* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 158

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

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