> Source: [sk184284](https://support.checkpoint.com/results/sk/sk184284)

# sk184284 - ClusterXL Active Member Unexpectedly Exits Due to CIFS Hash Table Defect

| Property | Value |
|----------|-------|
| Solution ID | sk184284 |
| Date Created | 2026-02-26 |
| Last Modified | 2026-07-23 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82 |
| OS | Gaia |
| Platform | 9000 |

## Symptoms

- * The active member of a ClusterXL unexpectedly exited
* `fwk` and `dmd_run` repeatedly exited and generated core dumps.
* Log files (`fwk.elg`) contained numerous errors related to Common Internet File System (CIFS) operations, such as failed tree deletions and hash table update failures.
* The cluster operated normally between these unexpected exits.

## Cause

The issue occurs during CIFS parsing; concurrent access to common resources by both `fwk` and `dmd_run` processes, resulting in a crash.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R82.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82.10/Default.htm) starting from Take 36
* [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 118

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

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