> Source: [sk184169](https://support.checkpoint.com/results/sk/sk184169)

# sk184169 -  Newly Created Microsoft Intune Security Group Not Visible in Harmony Mobile Dashboard

| Property | Value |
|----------|-------|
| Solution ID | sk184169 |
| Date Created | 2025-11-08 |
| Last Modified | 2025-11-11 |
| Technical Level | Advanced |
| Products | Mobile Security |
| Versions | Cloud |
| OS | Android, iOS |

## Symptoms

- * User cannot view the newly created Microsoft Intune group named **AZ_General_Users** in the **Manage Groups** list in the Harmony Mobile Dashboard.
* The group type is confirmed as **Security** in Microsoft Azure Active Directory.
* Other Microsoft Intune groups are visible and synchronized, but the specific group is missing.
* No error logs are reported in Microsoft Azure or Microsoft Intune.
* The customer cannot add the missing group to the endpoint policy.

## Cause

This behavior is by design. Harmony Mobile only imports and displays Microsoft Intune groups that contain at least one assigned and synchronized device.  
The **AZ_General_Users** group does not have any devices assigned or synchronized. As a result, the dashboard does not import or display this group.

## Solution

This solution requires authentication. Please log in to view the full solution.

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