> Source: [sk184147](https://support.checkpoint.com/results/sk/sk184147)

# sk184147 - Discrepancy in automatic upgrade recommended firmware version on Spark Firewall

| Property | Value |
|----------|-------|
| Solution ID | sk184147 |
| Date Created | 2025-10-10 |
| Last Modified | 2025-10-10 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |
| Platform | 1500, 1900, 2000, 1600, 1800 |

## Symptoms

- * Some Quantum Spark appliances display "Firmware is up to date" while others indicate a pending upgrade to a higher version.
* Appliances could be the same model and/or firmware version, yet the update status differs between devices.

## Cause

The inconsistent firmware upgrade status is due to a controlled, staged rollout of the firmware by Check Point. This approach allows the development team to monitor the rollout, collect feedback, and gradually increase deployment. Appliances not selected for the initial rollout continue to report the lower version as the latest version until the rollout percentage is increased. This process ensures stability and minimizes risk by avoiding simultaneous upgrades on all devices.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content