> Source: [sk184120](https://support.checkpoint.com/results/sk/sk184120)

# sk184120 - Access Control Policy Installation Fails on SMO and Non-SMO Security Group Members

| Property | Value |
|----------|-------|
| Solution ID | sk184120 |
| Date Created | 2025-10-02 |
| Last Modified | 2025-10-05 |
| Technical Level | Advanced |
| Products | Scalable Platforms |
| Versions | R81.20 |
| OS | Gaia |

## Symptoms

- * SmartConsole shows the following error during policy installation:

  `Installation failed. Failed to load Policy on Security Gateway.`
* The `$FWDIR/log/blade_config` on the Single Management Object (SMO) shows:

  `Failed to prepare and apply the SMO license file.`
* Policy installation succeeds when you fetch the license locally with this command:

  `#fw -d fetchlocal -d $FWDIR/state/__tmp/FW1`

## Cause

The `$CPDIR/conf/cp.license.smo` file has a corrupted format. The `Sign {` line should start on a new line, but in the corrupted file it appears immediately after `Version=0`. This prevents the license from being applied correctly, causing policy installation failures.

Example of Incorrect Format:
`
Sign {`  
`
LICENSE "IP" "Expiration Date" "License Features"`  
`
}= "Signature" Index=3 Version=0Sign`  
`
LICENSE "IP" "Expiration Date" "License Features"`  
`
}= "Signature" Index=3 Version=0
`

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content