> Source: [sk184029](https://support.checkpoint.com/results/sk/sk184029)

# sk184029 - NAT (Xlate) information is missing from logs for specific NAT rule in Security Gateway R81.20

| Property | Value |
|----------|-------|
| Solution ID | sk184029 |
| Date Created | 2025-09-19 |
| Last Modified | 2025-09-25 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R81.20 |
| OS | Gaia |

## Symptoms

- * Network Address Translation (NAT) information (Xlate) does not appear in logs for a specific NAT rule, while logs for other NAT rules in the same security policy display this information correctly.
* Packet capture using tcpdump confirms that NAT is functioning and traffic is being translated as expected.
* No NAT information appears in the logs for the affected rule, even though log generation settings and log options are set to "per Connection" or "per Session".
* For the same connection, some logs show the NAT rule and rule ID, while others do not. Log IDs differ between logs with and without NAT information.

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point Quantum R82](https://support.checkpoint.com/results/sk/sk181127)
* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 96

Check Point recommends to always upgrade to the most recent version.

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