> Source: [sk183994](https://support.checkpoint.com/results/sk/sk183994)

# sk183994 - The "show ntp current" clish command returns "Command is not supported" error when executed on Elastic XL Scalable Platforms

| Property | Value |
|----------|-------|
| Solution ID | sk183994 |
| Date Created | 2025-09-22 |
| Last Modified | 2025-09-25 |
| Technical Level | Advanced |
| Products | Scalable Platforms |
| Versions | R82, R81.20, R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- The `"show ntp current" ` clish command returns `"Command is not supported"` error when executed on Elastic XL Scalable Flatforms and works fine on regular Check Point Security Gateways, for example:

![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk183994/NTP202509251437301.png)

## Cause

Scalable Platforms (SP) do not run a continuously active NTP daemon (ntpd). Instead, time synchronization is handled by the *cpd_sched_config* mechanism, which uses the *ntpdate* utility to periodically synchronize time over UDP port 123.

## Solution

This solution requires authentication. Please log in to view the full solution.

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