> Source: [sk183900](https://support.checkpoint.com/results/sk/sk183900)

# sk183900 - Spark Firewall shows incorrect license expiration warning in SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk183900 |
| Date Created | 2025-09-03 |
| Last Modified | 2026-01-04 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R81.10.X |
| OS | Gaia |
| Platform | 1570R, 1575R, 1500, 1900, 2000, 1600, 1800, 1595R |

## Symptoms

- * In SmartConsole, centrally managed Quantum Spark gateways display a warning message "*About to Expire on ...*" for licensed features, even though the license and contract are valid.

* The gateway status does not show "All Green."

* Standard license reactivation procedures do not resolve the issue.

## Cause

The warning originates from the Quantum Spark gateway, not the Management server.

The file *$PPKDIR/conf/entitlement_status_collector_db.C* updates its data from *cp.contract*. Prior to version R82 and before installing the relevant Jumbo Hotfix Accumulator (JHF), this update process was not synchronized with the Management server.

As a result, outdated license data may persist, causing SmartConsole to display expiration warnings.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
