> Source: [sk183792](https://support.checkpoint.com/results/sk/sk183792)

# sk183792 - Threat Emulation "Error:unknown" message on the Security Gateway

| Property | Value |
|----------|-------|
| Solution ID | sk183792 |
| Date Created | 2025-08-25 |
| Last Modified | 2025-09-09 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82, R81.20, R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * In SmartConsole \> **Device \& License Information** for the Security Gateway \> **Device Status** , the **Threat Emulation** blade shows "*Error:unknown*".

* *$FWDIR/log/ted.elg* shows that the Threat Emulation daemon fails to start with error: "*ted.elg 
  main_ted: main start of daemon module failed! (return=4)*"

* `# tecli
  ` daemon on the Security Gateway does not respond or does not run.

* Replacing `teCurrentPack` on the Security Gateway does not resolve the issue.

* *$FWDIR/log/fwd.elg* repeatedly shows this message:  

  ```
  restarting in 4 seconds
  [Date, Time] fwd: restarting ted
  ```

  <br />

## Cause

An issue with the `te_white_exe_certs_db` database file.

## Solution

This solution requires authentication. Please log in to view the full solution.

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