> Source: [sk183785](https://support.checkpoint.com/results/sk/sk183785)

# sk183785 - ICAP Client does not forward traffic when "Deep Inspection scanning" is enabled in the Threat Prevention profile

| Property | Value |
|----------|-------|
| Solution ID | sk183785 |
| Date Created | 2025-08-19 |
| Last Modified | 2025-11-04 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * The ICAP Client configured on a Security Gateway does not forward files to the configured ICAP server.

* Traffic capture on the Security Gateway shows that it does not attempt to connect to the ICAP Server.

## Cause

By design, the ICAP Client cannot forward traffic to the configured ICAP Server when the Security Gateway is configured to apply the Threat Prevention Strict Hold mode (see [sk183840](https://support.checkpoint.com/results/sk/sk183840)).

## Solution

This solution requires authentication. Please log in to view the full solution.

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