> Source: [sk183681](https://support.checkpoint.com/results/sk/sk183681)

# sk183681 - Security Gateway blocks the download of files larger than 4 GB with the log "Application Control - HTTP parsing error occurred (2)"

| Property | Value |
|----------|-------|
| Solution ID | sk183681 |
| Date Created | 2025-07-20 |
| Last Modified | 2025-12-18 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82, R81.20, R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * Security Gateway blocks the download of files larger than 4 GB (for example, Windows OS Updates) with this log in SmartConsole:

  `Action Reason: Blocking request as configured in engine settings of Application Control`

  `Reason: Application Control - HTTP parsing error occurred (2)`

  `Precise Error: body filter failed in response`
* Kernel debug on the Security Gateway ("`fw ctl debug -m WS + error`") shows:

  `ws_common_parse_content_range_header_val: [ERROR]: field 2 is overflow : 2147483647;`

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 41
* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 115
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 183

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

<br />

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content