> Source: [sk183662](https://support.checkpoint.com/results/sk/sk183662)

# sk183662 - Excessive memory consumption in the FWK Process when handling multiple files over single FTP connection

| Property | Value |
|----------|-------|
| Solution ID | sk183662 |
| Date Created | 2025-07-15 |
| Last Modified | 2026-02-18 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82, R81.20, R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * The FWK process memory consumption grows from approximately 3 GB after boot to over 11 GB after several days.
* Abrupt release of substantial memory chunks (such as 10 GB) during peak utilization periods, results in session terminations and network connectivity disruptions.
* The issue occurs when numerous files are transmitted through a single FTP connection session.

## Cause

Increasing memory consumption stems from active connection memory allocation.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 73
* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 122
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 183

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

<br />

This **immediate workaround** is available:  

1. In SmartConsole, navigate to **Security Policies** \> **Threat Prevention Policy** \>
2. In the policy rule table, select the **Track** Column.
3. Right-click the cell in the "Track" column for the relevant rule.
4. Clear the "Forensics" checkbox in the drop-down menu:   
   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1752570187140/tp202507151218481.png)
5. Install the policy.
6. Delete all of the FTP connections.   
   Refer to [sk103876 - How to manually delete an entry from the Connections Table](https://support.checkpoint.com/results/sk/sk103876).

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