> Source: [sk183649](https://support.checkpoint.com/results/sk/sk183649)

# sk183649 - Japanese text appears garbled in certain parts of Forensics reports and Threat Hunting in the Infinity Portal.

| Property | Value |
|----------|-------|
| Solution ID | sk183649 |
| Date Created | 2025-07-21 |
| Last Modified | 2025-08-26 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- Japanese text appears garbled in certain parts of Forensics reports and Threat Hunting in the Infinity Portal.

## Cause

For some content generated by PowerShell scripts, non-English characters may appear garbled when the script file is read.   
While PowerShell itself supports non-English characters (e.g., UTF-8, UTF-16), if the script file's character encoding is not detected correctly, the text may not display properly.

## Solution

This solution requires authentication. Please log in to view the full solution.

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