> Source: [sk183627](https://support.checkpoint.com/results/sk/sk183627)

# sk183627 - Policy installation stuck on 15% for Harmony Endpoint Cloud (EPMaaS) Server

| Property | Value |
|----------|-------|
| Solution ID | sk183627 |
| Date Created | 2025-07-22 |
| Last Modified | 2025-07-23 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- Policy installation stuck on 15% and does not complete the installation.

## Cause

Negative decimal value inserted in one of the policies.

## Solution

This solution requires authentication. Please log in to view the full solution.

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