> Source: [sk183601](https://support.checkpoint.com/results/sk/sk183601)

# sk183601 - SNMP queries for ASG branch stop working after upgrade on the Maestro Security Group when IPv6 is enabled

| Property | Value |
|----------|-------|
| Solution ID | sk183601 |
| Date Created | 2025-07-06 |
| Last Modified | 2025-10-08 |
| Technical Level | General |
| Products | Scalable Platforms |
| Versions | R81.20 |
| OS | Gaia |

## Symptoms

- * SNMP OIDs in the ASG branch stopped working after upgrading to R81.20 Jumbo Hotfix Take 89 or higher on Maestro Security Group.
* Other SNMP queries, such as hostname, uptime, and other, work as expected.
* `snmpwalk` for the asg-related OIDs (for example, Throughput details in 'asg perf' output) does not return an expected value.
* IPv6 is enabled in the Maestro environment.   
  The command below returns: "Relevant for Scalable Platform only".   
  `[Expert@hostname-ch01-01:0]# cat /proc/ppk6/performance `  
  `
  Relevant for Scalable Platform only`
* The command below returns:   
  `[Expert@hostname-ch01-01:0]# /bin/bash /opt/CPsmo-R81.20/bin/perf_data_collector.tcl `  
  `
  can't read "stats(ipv6,system_total,traffic,sxl_pps)": no such element in array`

## Cause

The SNMP daemon is called as expected but it fails during runtime. It fails on accessing a IPv6-related element in the "stats" array.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 118

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/.contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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