> Source: [sk183574](https://support.checkpoint.com/results/sk/sk183574)

# sk183574 - SmartConsole R81.20 Build 670 - major infrastructure update

| Property | Value |
|----------|-------|
| Solution ID | sk183574 |
| Date Created | 2025-06-15 |
| Last Modified | 2025-08-05 |
| Technical Level | General |
| Products | SmartConsole |
| Versions | R81.20 |

## Solution

### Introduction

**SmartConsole R81.20 Build 670** includes a major infrastructure update that replaces outdated components and libraries to improve application stability, security, and compatibility. Key changes in this build include:  

1. **Replacement of Visual C++ Redistributable**: The unsupported Visual C++ 2012 Redistributable has been replaced with the Visual C++ 2015--2022 Redistributable.
2. **Browser Update**: The built-in Chromium-based web browser has been updated.
3. **.NET Framework Upgrade**: The application now depends on .NET Framework version 4.8.

### Recommended Update Process

1. Open SmartConsole and update it using the standard update flow.
   * In the new SmartConsole pop-up, click **Install Now** .  

     ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk183574/update_notify202507221148331.png)
   * Manually check for updates.   
     To do that, from the main menu, click **Check for Updates**.
2. After the update starts, you'll be prompted to restart your device. Select the required option to proceed.  

   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk183574/restart202507081011302.png)  
   * To restart your device, click **Yes** .
     * You must restart you PC to complete the installation of the .NET Framework.
     * After restarting, launch SmartConsole (Build 670).
   * To restart the device later, click **No** .
     * You may continue using your current SmartConsole version.
     * Ignore any interim error messages (see [Possible Error Messages](possible-error-messages)).
     * The .NET 4.8 installation will finalize automatically upon the next device restart.
     * After restarting the device, R81.20 SmartConsole Build 670 becomes active.

### Alternative Update Options

1. Manually install .NET Framework 4.8.
2. Restart your device if prompted by the .NET 4.8 installer.
3. Follow the standard SmartConsole update procedure.

### Possible Error Messages and Resolutions {#possible-error-messages}

1. *Update downloaded, install pending* - Installation will continue after reboot  

   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk183574/update_downloaded_665202507221213482.png)  
   * Root Cause: Device was not restarted after the update.  
   * Solution: Restart your device.
2. *Update downloaded, install pending*   
   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk183574/update_downloaded_663202507241111462.png)
   * Root Cause: The device was not restarted after the update.  
   * Solution: Restart your device.  
     * If the issue persists:
       * Manually install .NET Framework 4.8.
       * Restart your device, and then launch SmartConsole.
       * Use ***Menu \> Check for updates*** again to resume the update.
3. **.NET Installation Timeout or Delay:**   
   If .NET 4.8 installation takes more than 5 minutes, or you did not respond to the restart prompt:   

   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk183574/too_late202507221341371.png)  
   * Solution: This message can be safely ignored if the restart prompt eventually appears.

### Notes and Limitations

1. **IMPORTANT:**Portable SmartConsole R81.20 Build 670 or higher requires a fully installed R81.20 SmartConsole Build 670 or higher.
2. Updating SmartConsole without updating the Security Management Server to Jumbo Hotfix Accumulator R81.20 Take 111may result in a display issue.
   * The **Published Sessions** widget might be missing from the Logs \& Events \> General Overview tab.
   * To ensure full functionality and proper display of the **Published Sessions** widget, install R81.20 Jumbo Hotfix Accumulator Take 111 on your Security Management Server.

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