> Source: [sk183563](https://support.checkpoint.com/results/sk/sk183563)

# sk183563 - Policy installation delayed due to FWM process load

| Property | Value |
|----------|-------|
| Solution ID | sk183563 |
| Date Created | 2025-07-17 |
| Last Modified | 2025-12-18 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R82, R81.20, R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- * Policy installation took about 20 minutes. Out of these, policy conversion lasted for 12 to 16 minutes. Debug data was collected using [sk159452](https://support.checkpoint.com/results/sk/sk159452):  
  `11/04/25 21:14:40,125 DEBUG `  
  `
  com.checkpoint.management.dleserver.coresvc.internal.PolicyLoaderTask$OutputProcessor.processLine:1 [Thread-7899]: [owner:unboundedTaskExecutor-24,id:370a8e7a-7643-4ad1-af4e-79c7c483145a] Got line: '[FWM 158144 4011292672]@XPJMGMTCHECKPOINT01[11 Apr 21:14:40][PLCY_INST_TIMING] [21:14:40:125.] [CConversionManager::GetByTag] [Start convert component: \\{90CEC527-AC03-4192-A941-BA934E3E56C8}]'`  
  ...\<\>...  
  `11/04/25 21:26:21,256 DEBUG `  
  `
  com.checkpoint.management.dleserver.coresvc.internal.PolicyLoaderTask$OutputProcessor.processLine:1 [Thread-7899]: [owner:unboundedTaskExecutor-24,id:370a8e7a-7643-4ad1-af4e-79c7c483145a] Got line: '[FWM 158144 4011292672]@XPJMGMTCHECKPOINT01[11 Apr 21:26:21][PLCY_INST_TIMING] [21:26:21:256.] [CConversionManager::GetByTag] [End convert component: \\{90CEC527-AC03-4192-A941-BA934E3E56C8}]'`
* FWM process consumed 100% of CPU resources, while the policy installation progress in SmartConsole remained at 50%.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 41
* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 115
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 183

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

---

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