> Source: [sk183557](https://support.checkpoint.com/results/sk/sk183557)

# sk183557 - Hotfix for Check Point Firewall 3900 Appliances

| Property | Value |
|----------|-------|
| Solution ID | sk183557 |
| Date Created | 2025-06-11 |
| Last Modified | 2026-06-07 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10 |

## Solution

<br />

Click Here to Show the Entire Article  

**Availability \| List of Resolved Issues \| Installation instructions \| Uninstall instructions \| Revision History**  

**For more info on all Check Point releases, refer to [Release map](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk152052) and [Release Terminology](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk95746) articles.**

Introduction {#Introduction}
----------------------------

**Hotfix for Check Point Firewall 3900 Appliances** is an accumulation of stability and quality fixes resolving multiple issues.  
For more information about Check Point Firewall 3900 Appliances, refer to [sk183199](https://support.checkpoint.com/results/sk/sk183199).

**Important:**

To manage 3900 appliances that run R82.10, use:  

**Option 1** - R82.10 Management server - see [sk183506](https://support.checkpoint.com/results/sk/sk183506)  

**Option 2** - R82 Management server  

1. The Management Server must run [R82 Jumbo Hotfix Accumulator](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm), Take 19 or higher.
2. You must use [R82 SmartConsole](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82_SC/Default.htm), Build 1053 or higher.

<br />

The content of **Hotfix for Check Point Firewall 3900 Appliances Take 22** is included in **Check Point R82.10 Take 467** . You do not need to install Hotfix for Check Point Firewall 3900 Appliances Take 22 on top of R82.10 Take 467.  

* For upgrading the Security Gateway to Check Point R82.10 Take 467 it is mandatory to install Hotfix for Check Point Firewall 3900 Appliances Take 22. See [Check Point R82.10 Homepage](https://support.checkpoint.com/results/sk/sk183506) \> Upgrading Quantum Security Gateway \> For Quantum Force 3900 Appliances.
* For clean installation of Check Point R82.10 Take 467, see [Check Point R82.10 Homepage](https://support.checkpoint.com/results/sk/sk183506) \> Clean Install of Security Gateway and Management Server \> For Quantum Force 3900 Appliances.

**Effective March 31, 2026, the R82.10 GA version was updated to Take 467, which includes the certificates and CRL fix ([sk184766](https://support.checkpoint.com/results/sk/sk184766)).**

Availability {#Availability}
----------------------------

* **Take 22** is the Recommended Hotfix for Check Point Firewall 3900 Appliances with R82.10 Take 271 installed

  |----------------------------------------------|-------------|------------------|--------------------------------------------------------------------------------------------------------------------------|
  | **Product**                                  | **Take #**  | **Release Date** | **Offline package**                                                                                                      |
  | **Security Gateways 3920, 3950, 3970, 3980** | **Take 22** | 14 Sep 2025      | [![](https://sc1.checkpoint.com/sc/images/download-m.png)](https://support.checkpoint.com/results/download/139085) (TAR) |

  **For further Jumbo Hotfix Accumulator Takes for Check Point Firewall 3900 Appliances, refer to [R82.10 Jumbo Hotfix Accumulator](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82.10/Default.htm).
  Note:** if you choose not to upgrade to R82.10 Take 467, then to install R82.10 Jumbo Hotfix, you should use only the TGZ package.

List of Resolved issues {#List of resolved issues per HotFix}
-------------------------------------------------------------

<br />

{#Take 298}

|------------------------|----------------------|-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| ID                     | Product              | Description                                                                                                                                                                                                                                                                                                                                     |
| **Take 22 - Released on 14 September 2025**                                                                                                                                                                                                                                                                                                                                                   |||
| PRJ-63341, PRHF-41560  | HTTPS Inspection,VPN | **UPDATE** : Updated CRL and OCSP validation in Remote Access VPN, Site-to-Site VPN, and HTTPS Inspection to use HTTP/1.1 instead of HTTP/1.0. This ensures continued compatibility with DigiCert's updated requirements and prevents certificate validation failures. Refer to [sk183884](https://support.checkpoint.com/results/sk/sk183884). |
| PRJ-61137, PMTR-109056 | Security Management  | The "*Management rejected fetch for this module - version matching problem* " error is displayed when running the "*fw vsx fetch* " command on an R81.x Scalable Platform (Maestro and Chassis) in VSX mode with an R82 Security Management Server. Refer to [sk183298](https://support.checkpoint.com/results/sk/sk183298).                    |
| PRJ-62501, PMTR-117250 | Security Gateway     | Possible packet loss and / or latency when connecting a 1 GbE switch port to the 10 GbE ports (Mgmt, eth11) on the Check Point Firewall 3950 appliances. This Hotfix Take performs a UEFI firmware update that resolves the issue. Refer to [sk183766](https://support.checkpoint.com/results/sk/sk183766).                                     |
| PRJ-61779, PMTR-116315 | Threat Extraction    | The Threat Extraction Software Blade may inadvertently delete some system files on the Security Gateway. Refer to [sk183512](https://support.checkpoint.com/results/sk/sk183512).                                                                                                                                                               |
| PRJ-61402, PRHF-38747  | SecureXL             | After a VSX reboot, other Virtual Systems (VS's) enter a Down/Lost state while USIM core files are generated.                                                                                                                                                                                                                                   |
| PRJ-61989, PRJ-61915   | SecureXL             | The USIM process may crash during route updates when the Hardware Acceleration offloading connection is active.                                                                                                                                                                                                                                 |
| PRJ-61828, PMTR-115846 | Routing              | Traffic routing may fail between the host and PPPoE / DNS Server through the Security Gateway, even though host-to-gateway and gateway-to-DNS connections work as expected.                                                                                                                                                                     |
| PRJ-62662, PMTR-117551 | Routing              | DHCP broadcast packets are not visible on the intended VLAN when working in SecureXL User Mode (UPPAK). Refer to [sk183675](https://support.checkpoint.com/results/sk/sk183675).                                                                                                                                                                |
| PRJ-62538, PRHF-40540  | Routing              | A memory leak occurs in the ROUTED daemon when CoreXL is running OSPF and handling large numbers of LSAs combined with frequent route flaps.                                                                                                                                                                                                    |
| PRJ-61241, PMTR-115436 | Gaia OS              | On the 3900 appliances, the synchronization of Gaia Cloning Groups never completes (in Gaia Portal \> the "System Management" section \> the "Cloning Group" page \> in the "Cloning Group" section, the "Member Status" field constantly shows "Synchronizing").                                                                               |
| PRJ-61144, PRHF-38271  | SD-WAN               | SD-WAN policy installation may fail during the configuration of MDPS on the Security Gateway.                                                                                                                                                                                                                                                   |

Installation Instructions {#Installation instructions}
------------------------------------------------------

**Procedure:**{#Installation instructions - Procedure}

* **Show / Hide instructions for installation in Gaia Clish**  
  1. Download the TAR package from the Availability section of this SK article and place it to the `/tmp` directory on the 3900 Security Gateway.
  2. Install the latest build of CPUSE Agent from [sk92449](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92449#Latest%20build%20of%20CPUSE%20and%20What%27s%20New).
  3. Connect to command line on target Security Gateway.
  4. Log in to Gaia Clish.
  5. Obtain the lock over the Gaia configuration database:  
     `HostName:0> lock database override`
  6. Import the package from the hard disk:  
     `HostName:0> installer import local /<Full_Path>/<Package_File_Name>.TAR`
  7. Show the imported packages:  
     `HostName:0> show installer packages imported`
  8. Verify that this Hotfix package can be installed without conflicts:  
     `HostName:0> installer verify <Package_Number>`
  9. Install the imported package:  
     `HostName:0> installer install <Package_Number>`
  {#Anchor_to_Installation_CPUSE_Gaia_Clish}
{#Anchor_to_Installation_CPUSE_Gaia_Clish}

Uninstall Instructions {#Uninstall instructions}
------------------------------------------------

**Important Note:**This Hotfix removes all its packages during uninstall.

**Procedure:**

* **Show / Hide instructions for uninstall in Gaia Clish**  

  1. [CPUSE Software Updates Policy](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92449#How%20to%20work%20with%20CPUSE%20-%20Additional%20How%20To) should be configured to allow self-update of CPUSE Agent.  
     Otherwise (and if this machine is offline), users should manually install the latest build of CPUSE Agent from [sk92449](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92449#Latest%20build%20of%20CPUSE%20and%20What%27s%20New).
  2. Connect to command line on Gaia OS.
  3. Log in to Gaia Clish.
  4. Obtain the lock over the Gaia configuration database:  
     `HostName:0> lock database override`
  5. Uninstall the package:  
     `HostName:0> installer uninstall <Package_Number>`  
     Note: The progress in percentage appears in Gaia Clish.
  6. **Server reboots automatically.**

  <br />

  <br />

Revision History {#Revision History}
------------------------------------

Show / Hide revision history  

|-------------|----------------------------------------------------------------------------|
| Date        | Description                                                                |
| 29 Dec 2025 | Updated the Introduction section                                           |
| 14 Sep 2025 | First release of Hotfix for Check Point Firewall 3900 Appliances - Take 22 |

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