> Source: [sk183537](https://support.checkpoint.com/results/sk/sk183537)

# sk183537 - SSO (SAML) Login Fails when Connecting to Harmony Endpoint On-Premises WebUI

| Property | Value |
|----------|-------|
| Solution ID | sk183537 |
| Date Created | 2025-08-20 |
| Last Modified | 2025-08-24 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | R82, R81.20 |
| OS | Gaia |
| Platform | Open Server |

## Symptoms

- When connecting to SmartConsole with SAML SSO, and then accessing the Harmony Endpoint Web UI, the following error appears: `SSO Login failed
[ERROR CODE: 7003]`

## Cause

SAML-based SSO is not supported for On-Premise Harmony Endpoint deployments.

![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1749203841423/SmartConsole dashboard202506061313222.png)  

![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1749203841423/Login Error202506061313583.png)

## Solution

This is expected behavior. SAML-based SSO is currently not supported for On-Premise deployments.

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