> Source: [sk183497](https://support.checkpoint.com/results/sk/sk183497)

# sk183497 - Limited bandwidth after adding new Network Interfaces Card

| Property | Value |
|----------|-------|
| Solution ID | sk183497 |
| Date Created | 2025-06-02 |
| Last Modified | 2025-06-05 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82, R81.20, R81.10 (EOS) |
| OS | Gaia |
| Platform | OpenStack |

## Symptoms

- * The Security Gateway experiences reduced bandwidth on a newly added network interface when a new network interface card (NIC) is added while the Gateway is online.

* The affected interface shows limited throughput between 5 and 10 Mbps.

## Cause

Adding a network interface while the Security Gateway is powered on causes system instability. This behavior results from an unsupported configuration change during runtime.

## Solution

No fix is required. This behavior is by design.

Power off the Security Gateway before adding a network interface card.

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