> Source: [sk183490](https://support.checkpoint.com/results/sk/sk183490)

# sk183490 - High CPU utilization detected in Maestro Security Group because of multiple instances of the "mq_mng -o" process

| Property | Value |
|----------|-------|
| Solution ID | sk183490 |
| Date Created | 2025-06-03 |
| Last Modified | 2025-07-08 |
| Technical Level | General |
| Products | Hardware |
| Versions | Not Version-Specific |

## Symptoms

- High CPU utilization in Maestro Security Group caused by multiple instances of the "mq_mng -o" process. Analysis of "top" and "ps auxw" command outputs and CPView confirm high CPU consumption from these concurrent process instances. Example: `admin 2664 6.0 0.0 8180 5516 ? S 06:54 0:00 /opt/CPsuite-R81.20/fw1/Python/bin/python2.7_deprecated /opt/CPsuite-R81.20/fw1/bin/mq_mng -o `

## Cause

The "*perfanalyze* " script which runs periodically, calls "*mq_mng -o*" process that causes CPU peaks.

## Solution

This problem was fixed. The fix is included starting from:  

* **[Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 101**

<br />

If you choose not to upgrade, [contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for your version.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.  
For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

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