> Source: [sk183444](https://support.checkpoint.com/results/sk/sk183444)

# sk183444 - Power supply (PSU) on appliance works properly but shows empty

| Property | Value |
|----------|-------|
| Solution ID | sk183444 |
| Date Created | 2025-05-09 |
| Last Modified | 2025-06-02 |
| Technical Level | Advanced |
| Products | Hardware |
| Versions | Not Version-Specific |
| Platform | 7000 |

## Symptoms

- * On 7000 ppliance, the power supply (PSU) state is "Empty" in the output of "`show asset all`", "`show sysenv all`" and "`cpstat os -f power_supply`" commands, although PSU works properly.
* RMA for the PSU or the appliance does not solve the issue.

## Solution

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