> Source: [sk183414](https://support.checkpoint.com/results/sk/sk183414)

# sk183414 - Freezing and inaccessibility of Google Drive files after upgrading to E88.61 or E88.70 

| Property | Value |
|----------|-------|
| Solution ID | sk183414 |
| Date Created | 2025-05-15 |
| Last Modified | 2025-12-02 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | E88.X |
| OS | Windows |

## Symptoms

- * Persistent and reproducible whenever the Media Encryption blade is enabled and Google Drive is used
* Seen happening following an upgrade of Harmony EndPoint to version E88.61, E88.62 or latest E88.70

## Cause

A driver redesign of the authorization scanning functionality.

## Solution

This solution requires authentication. Please log in to view the full solution.

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