> Source: [sk183403](https://support.checkpoint.com/results/sk/sk183403)

# sk183403 - Unreadable UTF-8 Characters in RADIUS Reply-Message on Windows Remote Access VPN Client

| Property | Value |
|----------|-------|
| Solution ID | sk183403 |
| Date Created | 2025-05-28 |
| Last Modified | 2025-05-28 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Windows |

## Symptoms

- * The Chinese Reply-Message "`>>>???OTP?????:`" from the RADIUS server appears on Windows Remote Access VPN client when the encoding method is set to `UTF-8`.  
  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk183403/Reply-Message-G202505061530081.png)  

* If the encoding method is changed to `GB18030` (a character set for Chinese characters), the Reply-Message from the RADIUS server displays correctly.  
  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk183403/Reply-Message-N202505061542222.png)

## Solution

This solution requires authentication. Please log in to view the full solution.

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