> Source: [sk183378](https://support.checkpoint.com/results/sk/sk183378)

# sk183378 - Atera is remediated by Harmony Endpoint Security Client

| Property | Value |
|----------|-------|
| Solution ID | sk183378 |
| Date Created | 2025-04-21 |
| Last Modified | 2025-04-23 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | E89.X, E88.X |

## Symptoms

- Harmony Endpoint Security Client remediates the Remote Monitoring and Management (RMM) software when installing or using it.

## Cause

Check Point considers the Remote Monitoring and Management (RMM) software as Potentially Unwanted Applications (PUAs) and will not exclude them globally across Check Point.

## Solution

This solution requires authentication. Please log in to view the full solution.

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# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

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