> Source: [sk183368](https://support.checkpoint.com/results/sk/sk183368)

# sk183368 - asg alert tool does not send daily reports

| Property | Value |
|----------|-------|
| Solution ID | sk183368 |
| Date Created | 2025-05-15 |
| Last Modified | 2025-05-15 |
| Technical Level | Advanced |
| Products | Scalable Platforms |
| Versions | R81.20 |

## Symptoms

- * The alert_verifier_sum.txt file is created on each day at 1:00 AM (the default time for the tests run), but the file is not sent out most days
* Connectivity to the SMTP server is verified
* When running the test manually, an email is sent to the Email recipient addresses
* asg diag succeeds consecutively- all tests passed successfully multiple days in a row

## Cause

This is an expected behavior.  

The email alerts are sent on days when the asg diag test fails, and on the first succussed test after the failure.

When asg diag succeeds consecutively, i.e. all tests passed successfully multiple days in a row, no email is sent.

## Solution

This solution requires authentication. Please log in to view the full solution.

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