> Source: [sk183364](https://support.checkpoint.com/results/sk/sk183364)

# sk183364 - Unistall of Endpoint Security Client for mac E88.40 on macOS Big Sur fails

| Property | Value |
|----------|-------|
| Solution ID | sk183364 |
| Date Created | 2025-04-15 |
| Last Modified | 2025-04-17 |
| Technical Level | General |
| Products | Endpoint Security |
| Versions | E88.X |
| OS | macOS |

## Symptoms

- E88.40 Endpoint Security Client fails to uninstall on macOS Big Sur.

## Cause

The network extension prevents the uninstall script from completing.

## Solution

These **workarounds** are available:  

* Upgrade to Endpoint Security Client for mac E88.50 or higher.
* Upgrade to a higher macOS version.  

  <br />

  Or [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get assistance in resolving this issue.

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