> Source: [sk183229](https://support.checkpoint.com/results/sk/sk183229)

# sk183229 - Epson TM-S9000 USB printer is blocked

| Property | Value |
|----------|-------|
| Solution ID | sk183229 |
| Date Created | 2025-03-10 |
| Last Modified | 2025-04-18 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | E89.X |
| OS | Windows |

## Symptoms

- * Endpoint client blocks the virtual driver for Epsom.
* Communication to Com4 port using the Epson software and Windows print test
* Removed/ re-installed Epson TM-S9000 driver and Epson Virtual Port Driver gave the same results.

## Cause

Epson virtual printer port driver does not support kernel mode filter/client, which is used by Checkpoint Media Encryption \& Port Protection.

## Solution

This solution requires authentication. Please log in to view the full solution.

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