> Source: [sk183198](https://support.checkpoint.com/results/sk/sk183198)

# sk183198 - Unable to install Full Disk Encryption on Surface Go 4/Pro 4 devices

| Property | Value |
|----------|-------|
| Solution ID | sk183198 |
| Date Created | 2025-03-17 |
| Last Modified | 2025-03-18 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | E88.X |

## Symptoms

- * Error 27102 Volume init failed. The installer found an unsupported disk
* Error 27568 Full Disk Encryption verify pre-install requirements failed

## Cause

Devices that use the Universal Flash Storage (UFS) bus are not supported by Full Disk Encryption (FDE).

## Solution

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