> Source: [sk183184](https://support.checkpoint.com/results/sk/sk183184)

# sk183184 - "vsx_util reconfigure" command fails at step 6 with policy installation errors

| Property | Value |
|----------|-------|
| Solution ID | sk183184 |
| Date Created | 2025-02-26 |
| Last Modified | 2025-03-02 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82, R81.20, R81.10 (EOS) |
| OS | Gaia |

## Symptoms

- The "`vsx_util reconfigure`" command fails at step 6 with one of these policy installation errors:

`
`
* Policy installation status: threatprevention_application
* Policy installation/compilation for DEVICENAME: Policy installation failed on the gateway
* Firewall policy installation must be performed before blade-specific policy installation

**Note** : The "`vsx_util reconfigure`" command restores Virtual System Extension (VSX) configuration on a VSX Gateway or VSX Cluster Member (for example, when you perform clean install after a system failure).

## Cause

There are duplicate entries for Virtual System 0 (VSO) in the **Install_statuses** table in GuiDBedit (**Other** -\> **install_statuses** ).  

Example:  

![GuiDBedit](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1740579690215/img1202502261528251.jpg)

## Solution

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