> Source: [sk183154](https://support.checkpoint.com/results/sk/sk183154)

# sk183154 - "Log Servers" tab in the Logs & Monitoring \ Logs & Events view is missing

| Property | Value |
|----------|-------|
| Solution ID | sk183154 |
| Date Created | 2025-02-17 |
| Last Modified | 2025-06-23 |
| Technical Level | General |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82, R81.20, R81.10 (EOS), R81.10 (EOS), R81.20, R82 |

## Symptoms

- * The "Log Servers" tab in the R81.x Logs \& Monitoring / R82 Logs \& Events view of SmartConsole is not visible.
* Super user is able to see Log Server tabs but no other administrators can see it.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 25
* [Jumbo Hotfix Accumulator for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20/Default.htm) starting from Take 101
* [Jumbo Hotfix Accumulator for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10/Default.htm) starting from Take 177

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/.contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

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