> Source: [sk183075](https://support.checkpoint.com/results/sk/sk183075)

# sk183075 - SmartConsole "Validations" panel shows "'statusDescription' can not include html tags" after an upgrade to R82

| Property | Value |
|----------|-------|
| Solution ID | sk183075 |
| Date Created | 2025-01-28 |
| Last Modified | 2025-04-20 |
| Technical Level | General |
| Products | Security Management Server, Multi-Domain Security Management Server |
| Versions | R82, R82 |
| OS | Gaia |

## Symptoms

- After an upgrade of the Management Server to R82, the "Validations" panel in SmartConsole shows many validation errors with this content:

`'statusDescription' can not include html tags`


Example:

[![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk183075/error202501281938081.png)](https://sc1.checkpoint.com/sc/SolutionsStatics/sk183075/error202501281938081.png "Click the image to see it in full size in a new tab/window")

## Cause

When a Security Gateway performs a "run-script" command, the Management Server converts the response from the Security Gateway to the XML format.

In a task notification, the internal field "statusDescription" contains HTML tags.

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82/Default.htm) starting from Take 14

If you choose not to upgrade, follow these steps:

1. Back up the current Management Database on the on-premises Management Server:

   * To back up a Security Management Server:

     1. Take the Gaia snapshot.

     2. Collect the backup with the "`migrate_server export`" command.

        See the [R82 Command Line Interface (CLI) Reference Guide](https://sc1.checkpoint.com/documents/R82/WebAdminGuides/EN/CP_R82_CLI_ReferenceGuide/Content/Topics-CLIG/SECMG/migrate.htm).
   * To back up a Multi-Domain Security Management Server:

     1. Take the Gaia snapshot.

     2. Collect the full backup with the "`mds_backup`" command.

        See the [R82 Command Line Interface (CLI) Reference Guide](https://sc1.checkpoint.com/documents/R82/WebAdminGuides/EN/CP_R82_CLI_ReferenceGuide/Content/Topics-CLIG/MDSG/mds_backup.htm).
2. Close all SmartConsole and SmartDashboard windows.

3. Download [this SQL script](https://support.checkpoint.com/results/download/136445) to your computer.

4. Transfer this SQL script from your computer to the on-premises Management Server to some directory (for example, `/var/log/`).

5. Connect to the command line on the on-premises Management Server.

6. If the default shell is Gaia Clish, then go to the Expert mode.

7. Assign the 'execute' permission to the SQL script:

   `chmod -v +x /var/log/remove_html_validations.sql`
8. Convert the SQL script from the DOS format to the UNIX format:

   `dos2unix /var/log/remove_html_validations.sql`
9. Run the SQL script:

   1. On a Multi-Domain Security Management Server, go to the context of the affected Domain Management Server:

      `mdsenv <IP Address or Name of Management Server>`
   2. Run the SQL script:

      `psql_client cpm postgres -f /var/log/remove_html_validations.sql`

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