> Source: [sk183069](https://support.checkpoint.com/results/sk/sk183069)

# sk183069 - SNMP Trap "asgTrapConnRate" configured in a Maestro Security Group sends "exceeds maximum threshold" false-positive reports

| Property | Value |
|----------|-------|
| Solution ID | sk183069 |
| Date Created | 2025-01-24 |
| Last Modified | 2025-01-27 |
| Technical Level | General |
| Products | Scalable Platforms |
| Versions | R81.20 |
| OS | Gaia |

## Symptoms

- The Simple Network Management Protocol (SNMP) Trap "`asgTrapConnRate`" configured in a Maestro Security Group sends false-positive reports about the number of connections per second. These alerts incorrectly report that the number of connections per second "`exceeds maximum threshold"`.

## Cause

The SNMP Trap "`asgTrapConnRate`" returns the number of accumulated Firewall connections and not the number of connections per second. This discrepancy causes the false-positive alerts.

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.

A Support Engineer will make sure the Hotfix is compatible with your environment before providing it.  
For faster resolution and verification, collect these files:

1. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Management Server involved in the case.
2. [CPinfo](https://support.checkpoint.com/results/sk/sk92739) file from the Security Gateway / each Cluster Member involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://support.checkpoint.com/results/sk/sk168597).

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