> Source: [sk183053](https://support.checkpoint.com/results/sk/sk183053)

# sk183053 - "Failed to check compatibility on gateway" error when enabling the Threat Emulation Software Blade in the Maestro Security Gateway object

| Property | Value |
|----------|-------|
| Solution ID | sk183053 |
| Date Created | 2025-01-21 |
| Last Modified | 2025-06-23 |
| Technical Level | General |
| Products | Security Gateway, Scalable Platforms, SmartConsole |
| Versions | R82, R81.20, R81.10 (EOS), R81 (EOS), R82, R81.20, R81.10 (EOS), R82, R81.20, R81.10 (EOS), R81 (EOS) |

## Symptoms

- When enabling the Threat Emulation Software Blade in the Maestro Security Gateway object in SmartConsole, the "Threat Emulation First Time Activation" wizard shows this error on the "**Compatibility**" page:

`
Threat Emulation requires the following items:
`  

`
Failed to check compatibility on gateway
`  
`
Please validate SIC connectivity and policy installation
`

![](https://sc1.checkpoint.com/sc/SolutionsStatics/NEW_SK_NOID1737458050460/Error202501211320581.png)

## Cause

SmartConsole fails to perform the required validation in the Maestro Security Gateway object.

## Solution

This problem was fixed. The fix is included in:

* **[SmartConsole for R82](https://sc1.checkpoint.com/documents/Jumbo_HFA/R82_SC/R82.00/Default.htm) starting from Build 1055**
* **[SmartConsole for R81.20](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.20_SC/R81.20/Introduction.htm) starting from Build 665**
* **[SmartConsole for R81.10](https://sc1.checkpoint.com/documents/Jumbo_HFA/R81.10_SC/R81.10/Introduction.htm) starting from Build 430**

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a **Hotfix** for this issue - improved SmartConsole.

**Hotfix installation instructions:**

1. Uninstall the current SmartConsole.
2. Install the improved SmartConsole.

---

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