> Source: [sk183046](https://support.checkpoint.com/results/sk/sk183046)

# sk183046 - How to Disable or Delete a User in ERM

| Property | Value |
|----------|-------|
| Solution ID | sk183046 |
| Date Created | 2025-01-23 |
| Last Modified | 2025-03-02 |
| Technical Level | General |
| Products | External Risk Management |
| Versions | Cloud |

## Solution

Administrators can disable or delete a user to remove their access to the ERM platform.  

* **Disabling a user** removes their access to ERM but keep them in the user list as an inactive user.
* **Deleting a user** removes their access to ERM and removes them from the user list.

**To Disable or Delete a User:**

1. Access the ERM Administrator Portal.
2. On the side panel, go to **Account Settings** and then click **User Management** .   
   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk183046/account settinssgs202501220747022.jpg)
3. Find the user you want to disable or delete and then click ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk183046/ERM_three_dots202502281649551.png) icon on the right side.   
   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk183046/Picture2202501220748293.png)
4. Click **Disable User** or**Delete User** .   
   ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk183046/Picture3202501220749564.png)

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